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    BİLİNMEYEN NUMARALAR SERVİSLERİNİN BİLİNMEYENLERİ











    Son günlerde televizyon kanallarının reklam kuşaklarında tanıtımlarını ağırlık veren çağrı merkezi hizmeti veren firmalar arasındaki rekabet hızlandı.

    Bilinmeyen numaralar üzerine kurulan çağrı merkezi firmaları, yaşanan bu rekabet ortamında tüketicisine farklı ücretlendirme yapıyor. Bu yüzden, firmaların sunduğu hizmetin kalitesi kadar ücretlendirmesi de önem taşıyor.

    11824 Ücretlendirme :

    Türk Telekomünikasyon Kurumundan 'Rehberlik Hizmeti Lisansı'nı Nisan 2008'de alan, Türk ve yabancı ortaklığı ile kurulmuş bir rehberlik ve çağrı merkezi hizmeti firmasının '11824' çağrı merkezini cep telefonundan arayanlar, tüm vergiler dahil dakikası 1,24 lira ödüyor. Türk Telekom'dan arayanlar için ise dakikada 0,980001 liralık ücretlendirme yapılıyor. Firmanın ücretlendirmesi 6 saniyede bir olarak gerçekleşiyor.

    11880 Ücretlendirme :

    Diğer bir firmanın çağrı merkezi olan '11880' numarasını GSM operatörleri ve sabit hat telefonlarından arayanlar ise vergiler hariç dakikasına 83,5 kuruş ödüyor. Firma, ücretlendirmeyi 60 saniyede bir yapıyor.

    11818 Ücretlendirme :

    Başka bir firmanın hizmet sunduğu '11818' numaraları çağrı merkezini Türk Telekom'dan arayanlar ise dakikasına 70 kuruş öderken, Avea ve Vodafone'den arayanlar 106 kuruş veriyor. Ücretlendirme 6 saniyede bir yapılıyor.


    GSM OPERATÖRLERİNİN SERVİSLERİ

    Bu arada, GSM operatörleri de kendi numaralarıyla ilgili bilgi verebiliyor. Avea'nın bilinmeyen numaralar servisi olan 11855'i aramak, Avea faturalı hatlar için vergiler dahil dakikası 72,71 kuruş, faturasızlar için ise dakikası 8 kontör şeklinde ücretlendiriliyor.

    Turkcell'in faturalı cep telefonundan 11832'ye yapılan aramaların ücreti dakika başına 4 SMS/8 kontör olarak belirlendi. Diğer mobil operatör ve sabit hatlardan 11832'ye yapılan aramalarda ise operatörlerin belirlediği tarifeler üzerinden ücretlendirme yapılıyor.

    Vodafone'dan 11842, 11832, 11855 numaralı servisleri arayanlar ise KDV dahil, ÖİV hariç olacak şekilde dakikasına 0,56 lira ücret ödüyor. 11811'i arayanlar ise dakikası 0,646782 lira (KDV dahil, ÖİV hariç) ödemede bulunuyor.
    http://aygok.blogspot.com/2010/04/bilinmeyen-numaralar-servislerinin.html


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